For more information about version 8.0, please refer to the New Features page. Important information about platform and module limitations can be found on the Discontinuations page.

• Only version 7.x can be updated directly to version 8.0.
• Version 6.x needs to be updated to version 7.1 first.
  For more details please refer to Upgrade FAQ 7.1.
• Version 5.x needs to be updated to version 6.1 first. 
  For more details please refer to Upgrade FAQ 6.1.
• Version 4.4 needs to be updated to version 5.1 first. 
  For more details please refer to Upgrade FAQ 5.1.
• Older versions need to be updated to version 4.4.x. first. 
  For more details please refer to Upgrade FAQ 4.4.
   

Direct update of Synlogy DSM 7+ is only possible once it appears in the Synology Applications Webshop. It is possible, however, to use the Docker installation, if an upgrade to P5 8.0 on Synology DSM 7+ is required. Since an upgrade to of any server to 8.0 also requires all clients to be updated, please take this into consideration in case any of the clients are a Synology DSM 7+.

Note: Support for PresSTORE 4 (P4) backup and archive indexes is discontinued in version P5 5.6 and later.

The update is free of charge for all customers who:

• purchased or registered P5 after February 3rd, 2025 or
• had active Software Maintenance on February 3rd, 2026.

Validity of the Software Maintenance Agreements can be verified in the Archiware Portal.

Updates are available through the Archiware Software Maintenance. For all licenses that ran out of maintenance, a reactivation of Software Maintenance is possible. It covers two major aspects:

1. access to the latest software version, and
2. access to manufacturer support. Prices depend on how long the maintenance is expired:

• Expiration <1 year:  35% of the license price according to the current price list
• Expiration <2 years: 60% of the license price according to the current price list
• Expiration <3 years: 70% of the license price according to the current price list
   

The reactivated maintenance is valid for 12 months, starting on the 1st of the month following the Archiware invoice date. For more details about Archiware Software Maintenance & Support please refer to the Maintenance & Support.

In order to receive a Software Maintenance reactivation quote, please contact your local reseller or request one through the Archiware Portal.

• Make sure you meet the System Requirements.
• Make sure that a required platform or function has not been discontinued.
• Make sure you are eligible for the required license (point 3/4) or request a corresponding quote (point 5).
• Read the Important Notes for important information regarding any necessary changes in the affected installations.
• For safety purposes, please make a copy of the installation directory!

All installations with an up-to-date key and a valid Software Maintenance Agreement do not need a new license key. Installations without an up-to-date key have to request one through the Archiware Portal.

On this dedicated page, you will find all information about System Requirements for P5 version 8.0.

On this dedicated page, you will find all information about Discontinuations for P5 version 8.0.

Please read the Important Notes for information regarding any necessary changes in the affected installations.

An update from version 7.x/8.0 installation is comparable to a new installation. The installer automatically detects an existing version and executes all necessary changes in the application and its configuration. Please check if it might be necessary to take precautions for a downgrade (see point 13). For security reasons, please create a copy of your installation directory.

Important Note for updating from 5.2 and previous releases: In some rare cases, a full backup may be necessary for P5 Backup. Therefore, the first backup after the upgrade will require the appropriate amount of time and backup capacity. The reason for this is that any missing drive information is mandatory in version 6.0 and higher.

All servers, workstations and virtual server agents must have at least version 7.4 installed. Please read the Important Notes for information regarding any necessary changes in the affected installations.

Yes, all settings remain intact when installing P5 version 8.0.

After upgrading from version 7.4, a downgrade back to 7.4 is possible with the following limitation:

• All P5 Server and Workstation Agents have to be downgraded as well
   

Note: please refer to the necessary preparations described in point 6.

In case it is necessary to re-activate version 7, this can only be done through a new installation and a subsequent restore of the configuration from a security copy made previously.